At Magic Lens Indonesia, we make it easy to stay updated on your order’s delivery status from our warehouse to your doorstep. Tracking your order ensures peace of mind and allows you to plan for its arrival.
1. Shipping Confirmation & Tracking Number
Once your order is shipped, you will receive a shipping confirmation email containing your tracking number.
The email includes:
Courier name and service type
Tracking number with a clickable link
Estimated delivery date
2. Tracking via Courier Website
Use the tracking number provided to monitor your shipment on the courier’s official website.
You can see real-time status updates including:
Order picked up
In transit
Out for delivery
Delivered
3. Tracking via Magic Lens Account
If you have a Magic Lens account, you can log in and go to “My Orders” to view your order status and tracking information.
This provides a centralized view of all your purchases and their delivery updates.
4. Tips for Smooth Tracking
Make sure your email address is correct to receive notifications.
Check the courier website regularly, especially on the estimated delivery day.
If tracking shows delays or issues, contact our support team with your order number for assistance.
5. Support Contact
Live Chat: Available on our website
Phone: +62-XXX-XXXX-XXXX
Our support team can help resolve courier delays, lost packages, or incorrect tracking information.
Comments
0 comments
Please sign in to leave a comment.